Terms of Service

1. Scope

These Terms of Service ("Terms") apply to your access to and use of the Syntra ODBC website, documentation, blog, comparison pages, support materials, trial download pages, and other online services operated by Tradeline Consulting Inc. ("Tradeline", "we", "us", or "our").

These Terms do not replace the software license terms that apply to the Syntra ODBC product itself. Your installation, activation, and use of the software are governed by the Syntra ODBC End User License Agreement.

2. Eligibility and Authority

You may use the website only if you can form a binding contract with us and, if you are acting on behalf of an organization, you have authority to bind that organization to these Terms.

3. Acceptable Use

You agree not to:

• use the website in violation of any law or third-party right;
• interfere with the website, its infrastructure, or other users;
• attempt to gain unauthorized access to systems, accounts, or data;
• scrape, harvest, mirror, or republish substantial portions of the website without our written permission;
• misrepresent your identity, affiliation, or intent; or
• use the website to develop, market, or promote unlawful, deceptive, or harmful content or conduct.

4. Accounts, Orders, and Downloads

Certain parts of the website may require you to submit accurate contact or order information to request a trial, purchase a subscription, or receive support. You agree that the information you provide will be truthful, current, and complete.

Trial downloads, pricing, availability, product features, and release timing may change at any time. We may limit or refuse any download, order, or request where reasonably necessary to prevent abuse, comply with law, manage risk, or protect the service.

5. Intellectual Property

The website, documentation, design, text, graphics, logos, and other content are owned by Tradeline or its licensors and are protected by intellectual property laws. Except for limited rights needed to use the website in accordance with these Terms, no right, title, or interest is transferred to you.

You may quote or link to public Syntra ODBC documentation for internal business use, evaluation, or commentary, provided you do not remove attribution, misstate product capabilities, or imply endorsement.

6. Product Information and No Professional Advice

We try to keep the website accurate and current, but we do not guarantee that all descriptions, compatibility notes, comparisons, pricing, documentation, or other content are complete, accurate, or error free. Website content is provided for general informational purposes only and is not legal, tax, accounting, cybersecurity, or other professional advice.

7. Third-Party Products and Services

Syntra ODBC interacts with third-party products and services, including QuickBooks Desktop, Intuit services, payment processors, and other software or infrastructure not controlled by us. Their availability and operation may affect your experience, and your use of those products or services remains subject to their own terms and policies.

QuickBooks and Intuit are trademarks of Intuit Inc. References to third-party products do not imply sponsorship, endorsement, or affiliation unless expressly stated.

8. Purchases, Billing, and Refunds

Paid subscriptions, renewals, taxes, and payment processing may be handled through third-party checkout providers such as Lemon Squeezy and Stripe. By placing an order, you agree to provide accurate billing information and authorize the applicable payment provider to charge the amounts due.

Unless a separate written agreement states otherwise, pricing, subscription terms, and any refund policies presented at checkout or in your order flow govern the commercial terms of your purchase.

9. Disclaimer of Warranties

To the maximum extent permitted by law, the website and related online services are provided "as is" and "as available" without warranties of any kind, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, and quiet enjoyment.

We do not warrant that the website will be uninterrupted, secure, or free from errors, harmful code, or loss.

10. Limitation of Liability

To the maximum extent permitted by law, Tradeline and its directors, officers, employees, contractors, licensors, and service providers will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, data, or business interruption, arising out of or related to the website or these Terms, even if advised of the possibility of such damages.

To the maximum extent permitted by law, the aggregate liability of Tradeline for all claims arising out of or related to the website or these Terms will not exceed the greater of CAD $100 or the amount you paid us for website-related services in the 12 months before the event giving rise to the claim.

11. Indemnity

You agree to defend, indemnify, and hold harmless Tradeline and its directors, officers, employees, contractors, licensors, and service providers from and against claims, liabilities, damages, judgments, losses, and expenses, including reasonable legal fees, arising out of or related to your misuse of the website, your violation of these Terms, or your violation of law or a third-party right.

12. Suspension and Termination

We may suspend or terminate your access to the website, downloads, or online services if we reasonably believe you have violated these Terms, created risk for us or others, or used the website in a way that could cause harm, liability, or disruption.

13. Governing Law, Arbitration, and Class Waiver

These Terms are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario, excluding conflict of laws rules. Any dispute, claim, or controversy arising out of or relating to these Terms or the website will be resolved by confidential, binding arbitration in Ontario, Canada, in English, before a single arbitrator under the Arbitration Act, 1991 (Ontario), except that either party may seek injunctive or equitable relief in a court of competent jurisdiction for intellectual property misuse, unauthorized access, confidentiality breaches, or collection of unpaid amounts.

To the maximum extent permitted by law, disputes must be brought on an individual basis only. Neither party may participate in a class action, representative action, collective action, or private attorney general action. If a court determines that this class waiver is unenforceable for a particular claim, then that claim must proceed in the courts located in Ontario, Canada, and the parties consent to that venue for that limited purpose.

14. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we may post the updated Terms on the website, revise the effective date above, or provide additional notice where required by law. By continuing to use the website after updated Terms become effective, you agree to the revised Terms.

15. General

If any provision of these Terms is held unenforceable, the remaining provisions will remain in effect. Our failure to enforce any provision is not a waiver. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, reorganization, or sale of assets.

16. Contact

Tradeline Consulting Inc.
Ontario, Canada
support@syntraodbc.com